User Guide

Sign-Up & Login

• How to register?
• Can not sign up (User ID already exists)
• Can not log in
• Forgot my password

Security Settings

• Funds Password
• Mobile Verification
• Google Authenticator (OTP)
• Mandatory 2FA
• Anti-Phishing Code

Verification (KYC)

• How to complete KYC verification?
• How long does KYC verification take?

Assets

• How to Deposit & Withdrawal?
• Move between wallets (Fund Transfer)

Trading

• How to start Spot Trading?
• How to trade on the Full Screen?

Staking

• Q&A for UP Staking and DTO2
• How to Sign Up/Verify UP Stacking Page (DTO2)
• How to Apply UP Staking
• How to Cancel UP Staking?
• How to Check BSB distribution?

Mobile App Download

• For Android
• For iOS

Others

• DTO2 Guidance
• API
• How to check my UID?
• Submit a Request